Frequently Asked Questions

Everything you need to know about shopping with Bambora.

How long does shipping take?

Standard shipping typically takes 3 to 7 business days within the continental US. International delivery times vary by location, usually ranging from 10 to 21 business days.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

Bambora accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to our tracking portal where you can monitor your package in real-time.

Are your products covered by a warranty?

Yes, all Bambora products come with a standard one-year limited warranty that covers manufacturing defects and hardware malfunctions under normal use.

Can I change or cancel my order after it's placed?

Orders can be modified or canceled within 1 hour of placement. After this window, the order enters our fulfillment process and cannot be changed, though you may still return it once received.